Datalink Internet Consulting - Frequently Asked Questions

Can I access my domain address with or without the "www"?

Yes, you will be able to access the domain address with or without the "www" in front of the domain name.
Example:[http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.

Do you offer dial-up Internet access?

Yes we do. We also offer many other types of internet connections including wireless.

Do you handle the domain registration process?

Yes. We will contact the InterNIC once your account is activated to request either a new domain name registration or a domain name modification(transferring an existing domain to our servers). Please DO NOT submit a registration or modification template to the InterNIC as this will only delay the process.

Can I transfer existing domain name to your servers?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting for InterNIC to complete the transfer process. We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from your current site. When InterNIC announces the completion of the transfer there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact your previous host to have them delete the old domain from their records and update their DNS record. If you use this same provider for your Internet access you will not be able to access your domain site until they update their DNS.

How long does it take before my domain name is active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location.

How do I transfer files to my web site?

Files must be transferred to the web server via File Transport Protocol (FTP). If you need FTP, mail, or other Internet software, visit Shareware.com. Shareware.com is a source for the latest Internet applications with ratings and reviews to help you decide which application is best suited for your needs.

Will I have unlimited access to update my pages?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Can I use my account for commercial purposes?

Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the users of the Internet community and we encourage our customers to utilize such an enormous medium.

Do you offer technical support to customers?

Yes. We encourage our customers to fill out our form with questions or concerns regarding their web service. Your questions will be answered promptly and courteously.

How long does it take to set up a new account?

It varies.

What is the backbone connection speed of the Datalink's servers?

Multiple T-1 lines.

Can I register additional domains to point to a subdirectory within my main domain?

Yes, with an additional fee.

Can I have additional domains pointing to the same main page as my main domain?

Yes, with an additional fee.

Click HERE to register a domain name.